Answers to your questions
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THE RIMI HELP CENTRE

What would you like to know?

Clear answers for confident bookings and a calmer working day.

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I am a customer · Step by step

Block or report someone

You decide who can contact you.

  1. From the conversation or page, choose Block.
  2. They can no longer message you or send you requests.
  3. For serious behaviour, also use “Report a problem”: the team reviews every report.
  4. You can unblock at any time.

Still stuck?

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.