THE RIMI HELP CENTRE

What would you like to know?

Clear answers for confident bookings and a calmer working day.

Talk to the Rimi team

A real person replies, in French or Arabic.

For a specific appointment, open it and use “Report a problem”: everything stays in one place.
For anything else, use “Still stuck?” at the bottom of this page: email or WhatsApp.
Explain what is happening and what you already tried.
Never share your password or sign-in code.

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.