Answers to your questions
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THE RIMI HELP CENTRE

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Clear answers for confident bookings and a calmer working day.

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I am a customer · Step by step

Sign out or switch accounts

End your session before signing in to another account.

  1. In the app, open Account, then Sign out. On the professional website, open the Account menu, then Sign out.
  2. Wait for the sign-in screen, then enter the details of the account you want to use.
  3. Check the account name before opening appointments or your professional area.
  4. If another account is still displayed, close the professional area and contact support. Do not view its data or share passwords.

Still stuck?

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.