Answers to your questions
rimi.SupportContact us
THE RIMI HELP CENTRE

What would you like to know?

Clear answers for confident bookings and a calmer working day.

← All guides
I am a customer · Step by step

I am not receiving notifications

Check permissions and find your appointments in Rimi.

  1. Check appointments and messages inside Rimi. A missing notification does not mean a booking disappeared.
  2. Check that Rimi notifications are allowed in phone settings, including Focus or Do Not Disturb.
  3. Check your internet connection and available app updates.
  4. If the issue continues, tell support your phone model, system version and the missing notification type, without private information.

Still stuck?

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.