Answers to your questions
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THE RIMI HELP CENTRE

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Clear answers for confident bookings and a calmer working day.

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I am a customer · Step by step

From choosing a service to your appointment

Choose a service, a professional and a time.

  1. Choose At home or At the venue, then your service and professional.
  2. Check the location, date, time and total before sending the request.
  3. A pending request is not confirmed yet. Follow its status in Appointments.
  4. Once accepted, find the details and messages inside that appointment.

Still stuck?

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.