Answers to your questions
rimi.SupportContact us
THE RIMI HELP CENTRE

What would you like to know?

Clear answers for confident bookings and a calmer working day.

Prices and payments

3 answers
Understand earnings and feesDistinguish service amounts, cash received and commissions.
  1. Service amounts and declared receipts are different measures.
  2. Declare payments actually received and use the correction flow for mistakes.
  3. New jobs have no commission during launch. Any old settlements remain separate.
  4. Future commissions or subscriptions require explicit terms. This guide introduces no new pricing.
Open this page →
Set my pricesIn Morocco, Rimi shows a price per service, not per hour.
  1. In your pro space, open Services.
  2. Set a fixed price for each service you offer.
  3. If a job needs more on site, send an extra charge the client accepts or declines.
  4. You can change prices any time; accepted appointments keep the agreed price.
Open this page →
How much does Rimi cost for professionals?Rimi is free during the launch.
  1. During the launch, signing up and using the pro space are free.
  2. No commission is taken on your services during this period.
  3. If this changes, you will be told in advance, before any billing.
Open this page →

Still stuck?

Need a personal answer? Our team can assist you in French or Arabic.

Never share your password or sign-in code. For booking issues, use the help inside that appointment.